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Benefits
Features
Sample Videos
HOME
ABOUT US
SCREENLOGGER
Benefits
Features
Sample Videos
PARTNERS
FAQ
CONTACT US
SCREENLOGGER FEATURES
KEY FEATURES
The feature-rich Ekisa ScreenLogger provides desktop screen recording both for call-driven recording in an integrated voice environment and for application-driven (rules based) screen recording, typically in the back-office
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ARCHITECTURE
The ScreenLogger System consists of the following primary software components:
Management Studio.
Configurator)
Workstation.
Screen Server
Screen Player
See the
Operational Overview
for a more detailed explanation of these components
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OPERATIONAL OVERVIEW
The Ekisa ScreenLogger system is a professional desktop screen capture product suitable for large network environments such as call centers and back offices. This ScreenLogger solution records many PC desktop screens simultaneously and reproduces the user’s desktop actions as video recordings.
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RECORDING RULES
Recording rules are used to effectively record only the information that is applicable to your environment.
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SCREEN VIDEO PLAYBACK
The Ekisa Screen Player offers secure screen video playback of any authorized workstation or agent.
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LIVE DESKTOP MONITORING
The Live Video feature is available in the new ScreenLogger Management Studio
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SYSTEM ADMINISTRATION
All the workstation PCs are configured and managed from the Configurator, thereby eliminating the need to set up the recording rules and IP addresses on each individual workstation PC.
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VOICE RECORDING INTEGRATION
The Ekisa ScreenLogger is made available to our OEM partners with a powerful Software Development Kit (SDK) for 3rd party integration such as with voice recorders.
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TECHNICAL SPECS
Summary...
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